Our policy lasts 30 days. If 30 days have gone by since your purchase, contact us on email@example.com
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, please contact us at firstname.lastname@example.org
To arrange an exchange email email@example.com
Return postage is the responsibility of the returner.
To return your product, you should mail your product to: UNDERAGE DESIGN LTD, B001A, Lighthouse Studios, 89A Shacklewell Lane, London, E82EB, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.